Re: Fuck SEPTA

Thought some of you might be interested in what the world's worst urban public transportation organization had to say for themselves in response to my letter .... looks like complaining pays off :)

Please accept our apologies for the inconvenience that this caused you. We will forward your comments to Management in the Bus Transportation Division. As for your refund request, we regret that we cannot accommodate your request as we do not compensate for transit delays. However; if you let us know your mailing address, we will send you two complimentary tokens for use on a future trip.

Sincerely,
SEPTA Customer Service